FAQ

When will I receive my items?
We offer FREE SHIPPING in the continental United States for ALL orders.
Our products are shipped via USPS/UPS/FedEx within 2 business days. The usual time for processing an order is 24 hours, A business day is Monday through Friday from 9:00 AM to 5:00 PM (Pacific Time Zone). If your order comes in after 5:00 PM it’ll be processed the next business day. Estimated delivery days: 5 to 8 Business Days.

Where is my item?
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. If you can't find your tracking or receive email, you can contact us, we will be happy to help you. Email: service@modaspot.shop

What methods of payment do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, American Express. We also accept PayPal.

Do you ship internationally?
Currently, we are shipping domestic only.

There are some problems for me to place the order, what’s happening?
Please contact us and tell us about the issue you are having so that we can fix it ASAP.

Do you have return policy?
Yes, we have 30 days return policy.

Do you provide return label?
Yes, when you want to return, please contact us, we will help you and email you the return label.